Privacy information
This notice explains how we process personal data when you visit this website or contact us through the form or by email. We do not use enquiry data for unsolicited marketing.
Last updated:
Controller and contact
HardWork Solutions, s. r. o.Registered office: G. Gárdonyiho 966/14, 941 10 Tvrdošovce, Slovakia
Company ID: 56231091
Registered in the Commercial Register of the District Court Nitra, Section Sro, file 63307/N.
Contact for privacy questions and rights requests: info@hardwork-solutions.sk
1. What information we process
For an enquiry, we process your name, email address, message and selected service; your company name is optional. For direct email correspondence, we also process information you include in your message. Please do not send passwords, special-category data or information we do not need to handle your enquiry.
Operating and protecting the website may involve your IP address, request time, browser information and security identifiers. Our application does not store enquiries in a database or write message contents to application logs. Infrastructure providers may generate technical operational logs.
2. Purposes and legal bases
When you ask us to take steps towards a contract with you, we process your enquiry under Article 6(1)(b) GDPR: steps taken at your request before entering into a contract. For general questions and correspondence with business representatives, we rely on Article 6(1)(f) GDPR; our legitimate interest is handling business correspondence and enquiries about our services.
Website security, detecting automated abuse and proportionate request limits serve our legitimate interest in protecting our service and communications under Article 6(1)(f) GDPR. We do not use enquiry data for newsletters or advertising profiles. We do not require general data-processing consent merely to respond to a normal enquiry.
3. How long we retain information
We retain enquiries that do not lead to a project, and related correspondence, for no more than 12 months after the last relevant communication. We then delete them unless specific records must be kept to meet a legal obligation or establish, exercise or defend legal claims; in that case, only as necessary and for the relevant purpose.
If an enquiry leads to a project, necessary contractual and accounting records are subject to separate purposes and applicable statutory retention periods. Resend states a 30-day retention period for email and operational data on standard plans. Providers' technical logs and backups follow the account settings and their terms. Our application request limiter keeps an IP-derived identifier in instance memory for up to 15 minutes.
4. Who may process information
We share information only with authorised people handling the enquiry and service providers as needed: Google (Firebase Hosting, Cloud Functions and Firebase App Check with reCAPTCHA Enterprise), Resend when sending the website form, and Microsoft for storing and handling mail in Microsoft 365.
The form function is designed to run in europe-west1. This does not mean every provider processes all information exclusively in the EU. Hosting uses distributed infrastructure and Resend states that stored data is held in the United States; selecting a European sending region does not itself change where data is stored.
5. Transfers outside the EEA
These cloud services may involve transfers outside the European Economic Area. Depending on the service, transfer safeguards include data-processing terms, European Commission Standard Contractual Clauses and, where applicable and its conditions are met, a valid adequacy decision, including the EU–US Data Privacy Framework.
You can request details and a copy of the applicable safeguards at info@hardwork-solutions.sk. Links to provider documentation and terms are included below.
6. Your rights
Subject to GDPR conditions, you may request access, rectification, erasure and restriction of processing. Data portability applies where its legal conditions are met. You may object to processing based on legitimate interests. Rights are assessed in relation to the actual processing and applicable legal exceptions.
Send requests to info@hardwork-solutions.sk. We normally respond within one month. GDPR permits an extension of two further months for complex or numerous requests, with timely notice of the reasons. You may complain to the Office for Personal Data Protection of the Slovak Republic, Galvaniho 7/B, 821 04 Bratislava, https://dataprotection.gov.sk.
7. Technical data, cookies and form protection
The website has no analytics or advertising tracking. Form security services load only when you deliberately try to submit a message. Firebase App Check with reCAPTCHA Enterprise may assess technical information and security identifiers needed to verify the request. Automatic background token refresh is disabled.
Any storage of or access to information on your device is limited to communication and security operations necessary for the service you expressly request. Essential technical operations are assessed under Section 109(8) of Slovak Act No. 452/2021. If you prefer not to use the website form, you can contact us directly by email. Interactive demos use only fictional data in your browser.
8. Voluntary provision and automated decisions
Contacting us is voluntary. The form needs your name, a valid email address and a message so we can handle and answer the enquiry; you cannot submit through the form without them. Your company name is optional. Providing information does not itself create a contract or oblige you to purchase a service.
We do not use enquiry data to make decisions with legal or similarly significant effects under Article 22 GDPR. An automated security check may reject a suspicious submission; you can contact us by email instead.